WHAT IS COVERED

Bryght Labs warrants your ChessUp products against original defects in materials and workmanship for a period of 1 year from the date of delivery, when used under normal conditions.

Please retain your proof of purchase, as it will be required to process any warranty claim.

During the warranty period, Bryght Labs will provide—at no additional cost—any parts or service necessary to keep your ChessUp products in proper working condition—pursuant to the conditions below. Replacing a part does not extend or renew the original warranty period. Any defective parts that are removed and replaced will become the property of Bryght Labs.

WHAT IS NOT COVERED

Bryght Labs shall not be liable for costs, damages or repairs incurred as a result of, due to, or from:

• Damage caused by careless operation, misuse, abuse, or neglect.
• Use of the product for purposes other than its intended function.
• Use of parts or accessories not produced or recommended by Bryght Labs.
• Repairs or alterations carried out by unauthorized service providers.
• Normal wear and tear, including cosmetic issues such as scratches, dents, or discoloration.

If you are unsure whether a specific issue is covered, please contact Bryght Labs.

WARRANTY LIMITATIONS AND EXCLUSIONS

• If the product is no longer available, Bryght Labs may, at its discretion, replace it with a comparable product or issue a refund equal to the original purchase price.
• If it is determined that the damage is not caused by a manufacturing defect, we will notify you and advise if repair services are available at cost.
• Repairs or service performed by any party other than Bryght Labs will void this warranty.
• This warranty is valid only in the country where the product was purchased.
• Any implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to the duration of this limited warranty. (Some states do not allow limitations on implied warranties, so this may not apply to you.)
• Your remedy for breach of this warranty is limited to the warranty service described. Bryght Labs will not be liable for any incidental or consequential damages related to the purchase or use of your ChessUp board. (Some states do not allow such limitations, so this may not apply to you.)
• This limited warranty is not transferable.

This limited warranty gives you specific legal rights. You may also have other rights, which vary by state.

WARRANTY PROCESS

1. Contact Bryght Labs at info@bryghtlabs.com with your ChessUp product’s model/serial number, date of purchase, and place of purchase.
2. Our team will troubleshoot with you by email. Many issues can be resolved remotely.
3. If a repair or replacement is deemed necessary, Bryght Labs will provide a prepaid shipping label.
4. It is the customer’s responsibility to pack the product securely and deliver it to the courier listed on the return label. If original packaging is used for shipping, it will be returned along with the repaired or replaced unit.
5. Bryght Labs will repair or replace the product and return it to you at no cost.
   
   
   If your ChessUp product is not functioning properly, please contact info@bryghtlabs.com