These are some of the most frequently asked questions about ChessUp 2.
What do the colored squares mean?
ChessUp’s patented AI assistance feature uses different colors to help you improve while you play. Each square can light up with 4 different colors: red, blue, green, and purple. What each color means depends on the level of AI assistance you’ve selected.
In general, red is a mistake or blunder, blue is an OK move and green are the best choices. Purple is used to highlight the selected piece.
Can I use any chess pieces with ChessUp 2?
No. ChessUp 2 has a lot going on under the hood. Everything down to the weighted pieces is part of our proprietary Touchsense technology. Only ChessUp 2 pieces will work with ChessUp 2.
Does ChessUp ship internationally?
Yes! ChessUp ships anywhere in the US, Canada, EU, Australia, and many other places around the world.
Why is there a price difference when I’m outside the US?
For international customers, we include all import duties and taxes in the price.
What are the battery and charging specifications?
ChessUp 2 includes a rechargeable Lithium polymer battery. It is 4000 mAh capacity and provides 6+ hours of use. ChessUp 2 can be fully recharged in 2~3 hours as long as the charger used is of appropriate power.
We provide a 2 meter USB C - USB C cable in the product box. We do not provide the charging block ("brick") as these are unique by country. We recommend a 20 watt USB-C charging block.
The battery is replaceable with removal of the rear case. The battery is not proprietary and a drop in battery is easily sourced.
What is the warranty?
ChessUp 2 comes with a 1 year warranty.
What chess platforms are supported?
The main feature experiences are built around the Chess.com platform.
ChessUp also supports a ChessUp only platform that is required for playing remote A.I. assisted games. ChessUp also supports LiChess.
Are there any subscription costs?
No! All game play features on the ChessUp 2 are completely free. The ChessUp app is also free and provides post game review tools.
Does my online opponent have to have a ChessUp board?
No. You can play anyone on a ChessUp 2 regardless of their device. ChessUp 2 connects into the general Chess.com player pool.
What level of player is ChessUp 2 for?
ChessUp 2 has features for everyone. It can start by teaching users how the pieces move, all the way up to A.I. assistance that would benefit masters.
Best of all, ChessUp 2 can be used to balance a game between any two players. Allowing everyone to enjoy chess together.
Can two ChessUp boards play each other remotely?
Yes!
Is a phone app required?
The only time a phone is required is for initial login to Wi-Fi and chess.com. Otherwise, the phone and app are not required to play.
iOS versions 16 and higher are supported. Android OS versions 10 and higher are supported.
Is an internet connection required?
To access online play and other Chess.com features, an internet connection is required.
However, ChessUp 2 has many standalone features and can be used without internet. ChessUp 2 has built in bots and 2 player modes.
What games are saved?
Any game you complete on the ChessUp 2 can be saved and analyzed.
Can ChessUp 2 support multiple users?
Yes!